Methods of Payment
You can pay for your order by one of the following methods:
- Visa
- Visa Delta
- Visa Electron
- Maestro
- Mastercard
- Solo
We do not accept American Express or Diners Club cards.
Additionally to the above payment methods, we now accept payments through Google checkout.
When entering your card details please ensure that you check the following:
- You have entered the correct card type (e.g. Mastercard, Visa, Switch)
- You have entered the card number correctly (the card number is
the longest number shown on the card) - You have used the correct cardholder’s name
- You have entered the expiry and valid from dates correctly
- You have entered your card security code correctly
If you experience problems with entering your payment details please do not hesitate to contact us.
Switch Cards and Issue Numbers - When using a Switch card please enter the long payment number (the longest number displayed in the centre of the card, not the smaller account number at the base of the card.)
An issue number is required for Switch and Solo cards. If your Switch card has no issue number, like some Royal Bank of Scotland cards, then leave this field blank.
Your credit or debit card will be charged immediately when you place your order.
Card Security Code
On the reverse side of your credit/debit card please look on the signature strip. You will find: either the entire string of your card number, OR just the last 4 digits, followed by a space, and a 3-digit number. That 3-digit number is your card security code
Card Security
The utmost care and consideration is taken to ensure that your card details are secure. This is achieved by encrypting your card number at the time when your order is placed. It is important that you type in the cardholder's name as it is shown on your card and address exactly as it appears on your statement.
All orders must be placed through the website. Please do not e-mail your card details to Delkevic Ltd. No responsibility can be taken for the security of your details when submitted via e-mail and all such orders will be not be processed by us.
Customer card details are checked and verified by the card issuer. If the card issuer refuses payment or declines authorisation, regardless of the reason, we will notify you by email and your order will be cancelled. Please feel free to use an alternative payment method to secure your order.
It is your responsibility to contact your issuing bank to find out the reason your card was declined