Products which are unsuitable may be returned for refund, credit or exchange if they are returned within 7 days of receipt. Subject to the following conditions:
Items are returned postage paid by the buyer.
Items are received in a resalable condition.
Items should be returned unused in their original condition in order to secure a refund.
Items are returned complete with all packaging in good condition. (We reserve the right to charge to replace product packaging which is damaged or defaced).
Items returned after 7 days from receipt may be subject to a restocking charge of not less than 10%.
We cannot accept any items which have been special ordered for you or manufactured to your specification for return.
All returns are to be accompanied by the buyers name and address, account number, order reference number (these are found on the invoice), and reason for return. Please help us to help you.
We cannot accept responsibility for returned parcels which are undelivered, please retain your proof of postage etc., you may require it on the event of a claim with your carrier.
Delkevic US LLC are not responsible for any labor charges incurred during installation or removal of allegedly faulty (or incorrectly supplied or ordered) parts.
Please advise Delkevic US LLC of any problems on 866-318-3065 with product or shipping damage within 5 days of receipt. We regret that beyond this time we may be unable to process your claim.
Items with Free Shipping includes all the lower 48 states. Puerto Rico, Alaska, Hawaii, please call for shipping quotes. Canada and all other international locations please email or call for shipping quotes and times.